What licences does FXTM hold?
FXTM holds 4 licences from 4 regulators.
- Exinity Capital East Africa Ltd, CMA Kenya licence 135: Kenyan clients. Verified on the register, listed as "Exinity Capital East Africa Limited".
- Exinity ME Limited, ADGM FSRA 200015: clients in Abu Dhabi Global Market. Verified on the register.
- Exinity Limited, FSCA FSP 50320: South African clients. Verified on the register.
- Exinity Limited, FSC Mauritius C113012295: international clients. Verified on the register, listed as "Exinity Limited". The register publishes no licence numbers, so C113012295 is the broker's own figure.
Former authorisations: Forextime Ltd's Cyprus Investment Firm authorisation 185/12 was withdrawn by CySEC on 20 May 2024 after the company renounced it. Forextime Ltd's FCA authorisation (firm reference 600475) is recorded on the FCA register as no longer authorised. Forextime Ltd's FSCA licence (FSP 46614) is recorded on the FSCA register as lapsed.
Non-trading licences: Exinity Global Financial Services L.L.C holds UAE Capital Market Authority licences for introduction and promotion. It is not licensed by the Authority to deal in or execute trades.
How does FXTM protect client funds?
The protections available depend entirely on which entity holds your account. The FSCA licence requires compliance with local conduct standards but does not include a statutory investor compensation scheme comparable to the UK's FSCS.
Exinity Limited's FSCA licence (FSP 50320) and Exinity Capital East Africa Ltd's CMA Kenya licence (135) are both verified on their registers, and the CMA Kenya licence mandates segregation of client funds (meaning your money must be kept separate from the broker's operating capital). Exinity Limited's FSC Mauritius licence and Exinity ME Limited's ADGM FSRA licence are verified on their registers too. Exinity Global Financial Services L.L.C holds UAE Capital Market Authority licences for introduction and promotion only, not for trading: it is not licensed by the Authority to deal in or execute trades.
What is FXTM's reputation among traders?
Consumer sentiment is decidedly negative. On Trustpilot, the broker holds 2.5 out of 5 stars from approximately 1,100 reviews, rated "Poor," with recurring themes of stuck withdrawals, excessive fees, inactivity charges, and unresponsive customer service.
Its Google Business listing scores 2.6 out of 5 from 18 reviews. The Google Play Store app rates 3.5 out of 5 from roughly 1,540 reviews.
Withdrawal complaints constitute the dominant negative theme across multiple independent platforms. Even well-regulated brokers can face such complaints, but the consistency here elevates this from isolated grievances to a pattern worth weighing seriously.
The FCA flagged a separate unauthorised entity called "FXTM TRADING" operating from fxmarket-trading.com in March 2024. While distinct from the legitimate FXTM/Exinity brand, it represents a cloning risk. Always verify you are accessing fxtm.com directly.
EngineForex Trust Score
FXTM: 73/100 (Grade B)
| Component | Score | Note |
|---|
| Regulator tier coverage | 25/40 | 2 tier-2 licences (no tier-1) |
| Number of regulators | 15/15 | 4 regulators |
| Years of operation | 15/15 | 15 years (10+) |
| Trustpilot rating | 8/20 | 2.5/5 |
| Trustpilot review volume | 10/10 | 1,107 reviews (1000+) |
*Computed deterministically from verified register reads, founding year, and live Trustpilot data. See EngineForex's "How We Review Brokers" for the full methodology.*